Questions & support

Share an honest review

Tell me what you think. A useful review does not have to arrive wearing five stars.

Let’s take it step by step

  1. Sign in to the same account used for the gallery purchase.
  2. Open the paid order in My downloads and select Share a review, or follow a review-invitation email. These links carry the order reference for you.
  3. Choose the name you are comfortable displaying publicly, a rating from one to five and your honest comments.
  4. Read and tick the permission to publish your review, then use Send to Robin to submit it through the website.
  5. Wait for the saved confirmation. Approved reviews appear on the Reviews page after moderation.

What to expect

Your review is submitted for moderation. A verified-purchase label is used only when the gallery can match an eligible purchase.

A few things to know

  • Review invitations are optional and are sent when I choose to invite a review, not on a promised automatic timetable.
  • All ratings are welcome. A discount is not conditional on a favourable review.
  • For an Etsy purchase, leave the Etsy review through that order on Etsy. Prepare my email only drafts a message if you choose the email route.

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